Returns & Exchanges
Please view images carefully prior to making a purchase as vintage items may have some wear.
We offer store credit or exchange on returned items unless the item is considered faulty, in which case a refund may be granted. Store credit is valid for 12 months from issue date. Please email ciao@atticooro.com with your return or exchange request and we will get back to you ASAP.
We offer store credit or exchange on returned items unless the item is considered faulty, in which case a refund may be granted. Store credit is valid for 12 months from issue date. Please email ciao@atticooro.com with your return or exchange request and we will get back to you ASAP.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Return policy
- Merchandise must be unworn and unwashed.
- Merchandise must have all tags attached.
- Sale merchandise cannot be returned or exchanged.
- Merchandise must be returned with a tracking number (local and international returns) as we cannot be held responsible for lost shipments
Return policy
- Merchandise must be unworn and unwashed.
- Merchandise must have all tags attached.
- Sale merchandise cannot be returned or exchanged.
- Merchandise must be returned with a tracking number (local and international returns) as we cannot be held responsible for lost shipments
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you are approved for store credit, we will email you details of your credit note.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ciao@atticooro.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ciao@atticooro.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.